In The Land Of Travel Agents, The Tables Have Turned (Forbes, Doug Gollan)
Perhaps you still think the travel agent is a profession on the decline, and you are doing your agent a favor each time you call, text or email instead of going direct. When you get their recommendations back you reply with a screenshot from Expedia or Travelocity with a slightly better price or some travel blogger’s post suggesting something else, just to keep them on their toes. If you keep it up, don't be surprised to get a message back, “Please go ahead and book it. Good luck. Love and best wishes. Goodbye!” The one thing you and I don’t have, many travel agents today don’t have much of either – and that’s time.
More and more agents know the value of their time. Author and motivational speaker Simon Sinek, the keynote speaker at opening Virtuoso Travel Week, told the audience he doesn’t take clients who want him prove how he…


Thank you - great article - appreciated it since I was not a VTW this year.